NFF Receives Two Cisco Advanced Architecture Specializations
NFF has met all the criteria to become Cisco Advanced Security Architecture Specialized as well as Cisco Advanced Enterprise Networks Architecture Specialized. These two new and updated specializations were created in lieu of the Borderless Networks Architecture Specialization, which was retired.
By achieving both the Advanced Security Architecture and Enterprise Networks Architecture Specializations, NFF has proven they have the ability to provide sophisticated, value-added CISCO solutions through their in-depth sales capabilities, technology skills, and service offerings.
This achievement demonstrates the highest level of expertise and NFF’s ongoing commitment to quality, enabling the NFF team to meet the needs of a wide range of customers, from small businesses to large enterprises. As a Cisco Gold Certified partner NFF is required to have three Advanced Architectures; NFF also holds the Data Center and Collaboration Architecture Specializations.
NFF Awarded Multi-Year Contract by Prince George’s County, Maryland
NFF was awarded a multi-year contract by the Maryland Office of Information Technology to provide Information Technology Consulting and Technical Services for Prince George's County, Maryland. The contract will provide county agencies with the flexibility of obtaining IT resources quickly and efficiently by issuing task orders and/or requesting resumes for staff augmentation.
Under this contract, NFF will be able to support in the following functional areas: Program Management, Application/Software Engineering, Data Center/Facilities Management, Service Desk Support, Enterprise Architecture and New Technologies, Information Security, Documentation and Technical Writing.
The NFF team is looking forward to establishing an efficient and effective relationship with the IT departments of Prince George's County and provide them with highly qualified staff and cost-effective IT solutions and services.
Unified VSS™ Event at the Washington Wizards vs Cleveland Cavaliers game
On Friday February 20th, the NFF team met with a select group of business contacts at the Verizon Center for the introduction of the Unified Video Surveillance System (Unified VSS™) - developed together with partner NetApp - prior to attending the Washington Wizards versus Cleveland Cavaliers game.
Following a detailed introduction to this new innovative solution by Glen Carter, NFF’s Vice President of Technology Services, they watched All-Star point guard John Wall and the Washington Wizards take on their Eastern Conference rival LeBron James and the Cleveland Cavaliers. This game was broadcasted live nationally on ESPN and served as a potential NBA Playoff preview with both teams currently positioned to qualify for the 2015 NBA Playoffs!
NFF in partnership with NetApp, Cisco, and other best of breed technology companies have created a brand new, innovative approach to improve video storage retention, availability, and expand analytic capabilities, called “Unified VSS,” to help organizations improve security and safety for personnel and the public. We thank NetApp for sponsoring this great event. Our Unified VSS™white paper is available for download here.
NFF Recognized by Cisco for Achieving Cisco Channel Customer Satisfaction Excellence for the 21st time Consecutively
Customer Satisfaction (CSAT) Excellence is a core value that both Cisco and NFF share and is a key driver of our current and future success. CSAT is an integral part of establishing customer loyalty and gives us a method to assess customer-to-partner relationships and actively address customer concerns.
Cisco measures the customer satisfaction levels achieved by its partners based on regional target goals, providing clear insight of a partner's pre- and post-sales support over a 6-month period. As a Gold Partner, NFF must meet several qualifications for example, at least 30 customer survey responses and a target result of 4.6. This round NFF had 31 respondents and a rating of 4.97!
Both our recent ISO 9001:2008 certification and the Cisco CSAT assessment are a testament to NFF's sincere intention of taking customer satisfaction beyond just metrics and establish long-lasting loyal customer relationships.
NFF awarded ISO 9001:2008 certification!
On December 23, 2014 NFF was awarded the ISO 9001:2008 certification. The final audit was performed without any non-conformities. NFF has been found to conform to the management system standard ISO 9001:2008 for providing solutions, products, and services pertaining to Network Infrastructure, Data Center Virtualization and Cloud Computing, Unified Communications and Collaboration, Application Performance Management, and Information Security.
"I am proud that we have been ISO 9001:2008 certified without any minor or major non-conformity." Says Majid Saadat, NFF’s President. "This underlines NFF is a well-run operation with healthy processes for all aspects of planning, deployment, and long-term support of complex IT projects.”
ISO (International Organization for Standardization) is the internationally recognized standard for Quality Management Systems (QMS). It is the most widely used QMS standard in the world, with over 1.1 million certificates issued to organizations in 178 countries.
NFF is committed to continue to providing the highest degree of quality in every product, solution, service, and endeavor of our company.