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NFF Provides Wireless Solution to the University of the District of Columbia

August 2014

NFF designed and implemented an end-to-end Wireless Solution for PR Harris Workforce Development and Lifelong Learning (WDLL) students as part of the University of the District of Columbia’s (UDC) student program.

The solution enhances the student experience in the PR Harris classrooms via optimal internet access, allowing an enhanced learning experience. This solution is managed centrally from UDC’s main campus and allows students high-speed wireless coverage using the latest in Cisco’s Converged Access, 802.11ac, and ClearAir technology.

It includes switches, access points, and power protection to ensure continuous and seamless wired and wireless network access across each WDLL classroom and common study areas. PR Harris students who use various tablets, laptops, and other mobile devices will be able to securely access their online course curriculum. 

Cisco Recognizes NFF for Outstanding Performance

August 2014

In recognition of our outstanding performance over the past year, NFF has qualified for its audit to be waived for one year and has been officially recertified as a Cisco GOLD Certified Partner in the USA.

In an announcement Cisco stated: “NFF has again met all requirements for achieving Cisco GOLD Certification, including personnel, support and specialization. Your company has continued to demonstrate that it is qualified to sell, install, and support Cisco solutions in the USA.”

We value the ongoing commitment of our team and the positive feedback from our customers. We look forward to continuing to work together on our mission to be recognized and respected as one of the premier IT firms in the DC Metro area and to provide high performance and cost effective technology solutions. Delivering Net Results!

Implementing performance measurement tools for DC's Health Benefit Exchange

August 2014

NFF consulted with the District of Columbia Health Benefit Exchange Authority (HBX) to help the Application Operations and Maintenance (O&M) team assess application and server performance management capabilities for the DC Health Exchange Production Environment. The O&M team needed a dynamic tool to measure and report on the Health Exchange application performance metrics and provide key insights into the multitude of application code layers, application servers, system interfaces, and external links that make up the platform. The HBX O&M team wanted to take a unique approach of implementing performance measurement tools for DC's HBX application prior to any end user impact and as a predictive tool to sample new software releases for potential performance issues prior to production implementation. This approach would not only alert the team immediately if there were any production bottlenecks,  but also allow potential issues to be resolved by development teams prior to production roll out.

NFF, along with partner Riverbed, deployed a proof of concept (POC) pilot that captured and monitored live performance metrics of the various infrastructure and application components. The pilot was successful in identifying the needed metrics, functionality, and insight the O&M team needed to create a proactive and predictive stance.

The Healthcare Exchange was able to demonstrate that implementation of Riverbed’s SteelCentral AppInternals and NetSensor solutions would allow them to cost effectively address the requirement without overwhelming capital investment costs. The solution is able to monitor all the key application components including servers, application code execution, and network performance metrics to provide a complete proactive and predictive application performance management environment and ensure optimal end user experience of DC’s HBX.

Since April 2013, NFF has assisted HBX with multiple projects. NFF currently provides a large team of IT professionals on a full-time basis under a multi-year staffing contract.

NFF Receives Cisco’s Customer Satisfaction Excellence Award for the 20th Time

July 2014

Washington, DC – July 27, 2014 - NFF has been recognized by Cisco Systems for the 20th time for achieving the Cisco Channel Customer Satisfaction Excellence Award. Customer Satisfaction Excellence is the highest distinction a Cisco partner can achieve within the Cisco Channel Partner Program.

Cisco acknowledges Certified Partners that have the highest customer satisfaction distinction within each geographic region on a quarterly basis. Partners that have achieved Cisco Customer Satisfaction Excellence are identified with a gold star indication within Partner Locator search results on the Cisco Website. (www.cisco.com/go/partnerlocator)

The Customer Satisfaction Excellence award from Cisco demonstrates NFF’s commitment to its clients’ success as well as its maturity in implementing industry best practices in IT service delivery.

Secure Mobility Event Success

April 2014

On March 25th, NFF and Cisco cohosted a private event for business leaders and IT professionals addressing the mobile security challenges businesses are facing. Luckily the snowy conditions of that morning did not prevent our audience from attending.

It became clear that most companies do not have a mobile security policy in place, or they have one that is enforced inadequately. The risks of data breaches by use of personal devices on the corporate network are tremendous. The average worker currently owns two to three mobile devices and they are going to use them at work whether employers like it or not. Organizations allow this because they see the need for user convenience and productivity, but wonder how to establish that in a secure way.

During our panel discussion, questions evolved around policy development and enforcement, which is a continuous process. Secure Mobility is more than a solution. The focus goes beyond privacy concerns and protecting intellectual property. Some panelists even suggested that it is a business imperative i.e. that companies need to refine the controls users have over their data on mobile devices as well as on desktop computers. Understanding what happens to your data and having the ability to control it is key.

Organizations need to support employee “bring-your-own-device” (BYOD) policies. There is a desire for more secure access for company data center and virtualized resources. Cisco’s Identity Services Engine (ISE) is the solution of choice to support this. NFF is certified as an Authorized Technology Provider for the Cisco Identity Services Engine (ISE) technology. 

NFF plans to organize this event again in the near future. Let us know if you are interested in attending the next event and we’ll make sure to send you an invitation!

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